Your privacy matters to PlanetGPU

Information we collect

• Usage data: Analytics events (page views, referrers, device type) are captured in aggregate to monitor performance and troubleshoot issues.
• Account and communication data: If you join a waitlist, request a demo, or contact us, we collect your name, company, email address, and the context of your message.
• Provider submissions: When providers share catalog updates, we store the submitted metadata to improve our marketplace accuracy.

How we use information

PlanetGPU uses collected data to maintain our services, respond to inquiries, improve product reliability, and communicate updates that are relevant to your usage. We do not sell personal data to third parties.

• Operate, secure, and optimize the PlanetGPU catalog and supporting APIs.
• Provide customer support, technical guidance, and onboarding assistance.
• Send product announcements or billing notices when you opt in to hear from us.
• Analyze anonymized usage patterns to prioritize roadmap investments.

Data retention

We retain contact and account records for as long as you maintain a relationship with PlanetGPU or until you request deletion. Aggregated analytics data may be stored indefinitely for historical analysis. We review and update retention schedules annually.

Third-party services

PlanetGPU relies on trusted infrastructure providers for hosting, analytics, and communication. Each vendor is required to meet industry security standards and only receives the minimum amount of data needed to provide their service. A current list of subprocessors is available upon request.

Your choices

• Opt out of marketing emails at any time using the unsubscribe link in our messages.
• Request access, correction, or deletion of personal data by emailing privacy@planetgpu.com.
• Disable cookies in your browser; essential services will continue to operate.

Childrens privacy

PlanetGPU is intended for business and research audiences. We do not knowingly collect information from children under 16. If you believe a minor has provided personal data, contact us so we can remove it.

Policy updates

We review this policy whenever we launch new features or integrations. Material changes will be announced on this page and, when appropriate, via email. Continued use of PlanetGPU after a revision becomes effective means you accept the updated policy.

Contact

Have a privacy question or request? Reach out to privacy@planetgpu.com or write to PlanetGPU, 548 Market St, San Francisco, CA 94104.